Product information

All items will be posted by the next business day of your online purchase via express post.

Australia

Womens Footwear 

Free Express Shipping for orders over $500

For orders lower than $500, the shipping would be $15 AUD to $30 AUD based on size of shoe boxes. 

 

Mens, Kids, Accessories 

FREE EXPRESS SHIPPING $500 AUD
Express Small 0kg–0.9kg
$10.00 AUD
Express Large 1kg–1.9kg
$15.00 AUD
Extra Large Parcel 2kg–5kg
$25.00 AUD

 

USA, CANADA, UNITED KINGDOM

FREE Standard International Shipping $400.00 and up 6 to 27 business days Free
Standard International 0kg–1kg 6 to 27 business days
$40.00 AUD
Standard International 1.1kg–1.5kg 6 to 27 business days
$50.00 AUD

 

New Zealand 

Standard International $300.00 NZD and up 6 to 27 business days Free
Standard International 0kg–1kg 6 to 27 business days
$25.00 AUD
Standard International 1.1kg–1.5kg 6 to 27 business days
$35.00 AUD

 

On change of mind we will happily offer an exchange or credit note within 14 days of an online purchase. Original receipt must be present, items in original condition and packaging. There are NO RETURNS on all jewellery, fascinators, hats and all SALE items. All faulty items will be dealt with according to your statutory rights.

Change of Mind

At Stomp Shoes Darwin, we want you to be completely satisfied with your purchase. If for any reason you have had a change of mind regarding your online purchase, we are happy to offer an exchange or issue a credit note within 14 days from the date of purchase. To qualify for a return:

  • Time Frame: Returns for change of mind must be initiated within 14 days of the purchase date.
  • Proof of Purchase: The original receipt or proof of purchase must be presented.
  • Condition of Items: Items must be in their original condition and packaging, unworn, and undamaged.

Exclusions

Please note the following exclusions to our return policy:

  • No Returns on Certain Items: Unfortunately, we cannot accept returns on jewelry, fascinators, hats, and all SALE items. Please consider your purchases carefully as these items are final sale.
  • Faulty Items: Any faulty items will be handled according to your statutory rights. Please reach out to our customer service team with details and photos of the faulty item for further assistance.

Statutory Rights

We are committed to upholding your statutory rights concerning faulty products. If you receive an item that is defective or not as described, please contact us immediately to facilitate the return process.

How to Initiate a Return

To initiate a return or if you have any questions regarding our return policy, please contact our customer service team at shop@stompshoes.com.au or call us at (08) 8941 0688.

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